Current Job Openings

Positions Currently Available in Kitchener-Waterloo, Ontario:

Corporate Operations:
• Director, Industry Strategy - Corporate (ref #D2LDISC)

  The Director, Industry Strategy will advise and support execution on the strategy for their assigned sector(s). They will know their sector inside and out and be a cross-functional, strategic thinker. A candidate with C-level or Managing Director experience or skills is an ideal fit for this role.

  
  
• Director, Industry Strategy - Government (ref #D2LDISG)

  The Director, Industry Strategy will advise and support execution on the strategy for their assigned sector(s). They will know their sector inside and out and be a cross-functional, strategic thinker. A candidate with C-level or Managing Director experience or skills is an ideal fit for this role.

  
  
• Director, Industry Strategy - Higher Education (ref #D2LDISH)

  The Director, Industry Strategy will advise and support execution on the strategy for their assigned sector(s). They will know their sector inside and out and be a cross-functional, strategic thinker. A candidate with C-level or Managing Director experience or skills is an ideal fit for this role.

  
  
• Director, Industry Strategy - K-12 (ref #D2LDISK)

  The Director, Industry Strategy will advise and support execution on the strategy for their assigned sector(s). They will know their sector inside and out and be a cross-functional, strategic thinker. A candidate with C-level or Managing Director experience or skills is an ideal fit for this role.

  
  
• Financial Analyst (ref #D2LFAN)

  The Financial Analyst will assist with establishing and executing a comprehensive, efficient, and focused process for reporting on business performance against key performance indicators for a variety of business segments. The Financial Analyst will also work with the Sales team to assist in the preparation of fee & rate schedules to be included in all contracts, amendments and renewals. The Financial Analyst will also assist the Senior Financial Analyst with process improvement and with the completion of ad hoc duties when they arise.

  
  
• Project Coordinator, Corporate Initiatives (ref #D2LPCCI)

  The Project Coordinator, working as part of the Project Management team within the Corporate Project Management Office (PMO), will be responsible for providing support to the Corporate Project Managers through the full project life cycle. The Project Coordinator will be responsible for following the Desire2Learn Corporate PMO project management methodology to maintain artifacts and coordinate projects to successful completion.

  
  

Customer Support:
• Bilingual Product Support Specialist (ref #D2LBPS)

  Support specialists are responsible for receiving and resolving technical issues faced by external clients in their use of D2L products. They are responsible for timely resolution or escalation of usage issues, bug reports, feature requests, and other issues as reported via phone or email from clients. They are also responsible for building self-help knowledge-base data to help support clients that wish to research their own solutions.

  
  
• Customer Support Representative (ref #D2LCSR)

  Desire2Learn's Customer Support team is a first-rate organization supporting our clients at leading organizations around the world. As a Customer Support Representative, you will play an integral part in client satisfaction and improving the learning experience for millions of users.Customer Support Representatives are the first line of support for clients who need help with the Desire2Learn Learning Suite. The ideal candidate possesses exceptional communication and customer service skills and takes pride in providing outstanding support to clients.

  
  
• Product Support Specialist (ref #D2LPS)

  We are seeking a Product Support Representative with a flexible schedule, and experience working in a fast-paced environment. Product Support Specialists provide technical assistance, support and advice to end users and administrators. Our Support department plays an integral role in the organization by interpreting problems and providing support for our software. Candidates must be technically sound, proactive in nature and have the ability to gracefully deliver in high pressure situations.

  
  
• Technical Support Analyst, Tier 3 (ref #D2LTSA)

  The Technical Support Analyst, Tier 3 requires an individual who has experience in resolving highly technical complex client issues. You posses technical knowledge, problem solving skills and experience in a helpdesk environment providing senior level technical support to clients. In this position you will provide support for clients from all verticals who are using our enterprise suite of eLearning web-based software.

  
  

Information Technology:
• IT System Administrator (ref #D2LSA)

  The main responsibility of the IT System Administrator is advanced server and application administration, design, key project deliverables and leadership in our mission critical datacenters. The role will be part of a team of highly experienced IT professionals responsible for supporting Desire2Learn's internal infrastructure.

  
  

Product Development:
• Architect (ref #D2LARC)

  We are looking for people to work on the software architecture and design of Desire2Learn's products. Architects are technical gurus with experience working with large-scale component-based systems.

  
  
• Core User Interface Developer (ref #D2LCUID)

  We are looking for talented, passionate web developers to join our core UI team. The user interface components and systems our platform team designs and builds are used by our entire development group, and will be seen by millions of users.We want developers who are constantly on the cutting edge of the web technology space, and are always looking for ways to learn, innovate and improve. They take pride not just in getting things done, but in getting them done well.

  
  
• Developer / Analyst (ref #D2LDA)

  The Development Team Lead is a designation, with responsibilities outlined below which augment your current base role. We are looking for strong coders who can analyze problems, determine where the problems are, and recommend solutions. In addition, the successful candidate may also be involved in troubleshooting custom-made extensions to our products.

  Successful candidates will be good analyzers and creative problem solvers. They will be able to make accurate risk assessments and demonstrate above-average attention to detail and competence. They are excellent communicators who are able to bridge the gap between coders and the outside world.

  
  
• Enterprise Architect (ref #D2LEA)

  Desire2Learn is looking for people to join our Enterprise Architecture team providing enterprise level architectural direction for our world class, large-scale, component-based applications. This includes developing functional and technical requirements and seeing them through application development and implementation.

  
  
• Extensibility Designer (ref #D2LED)

  Do you debate with fiends the user experience impact of the black bar at the top of Google pages? Do you have an opinion on the jquery vs mootools debate? Is your favourite part of Chrome the webkit tools so you can check out "how they did that"? If you answered yes to any of these questions you might be the designer we are looking for. We are a small team inside Desire2Learn and we are looking for a candidate with graphics design experience and product design aspirations while still being hands on. In this role you will be working on a many elements of the process: you are going to imagine it, then re-envision it with the team, then work with that team to provide the graphics assets and finally, make sure we have all hit the mark with users. If you are passionate about design check out the details below.

  
  
• Intermediate Software Developer (ref #D2LSDI)

  We are looking for experienced software developers to help create and improve our suite of advanced communication and collaboration tools for e-Learning. Successful individuals possess keen design and programming skills and a love of coding.

  
  
• Manager, Product Operations (ref #D2LMPO)

  The Manager, Product Operations oversees wide sweeping initiatives, objectives and processes that impact the Product Development group and its ability to successfully and efficiently roll out quality products.

  
  
• Product Analyst (ref #D2LPA)

  This key position is for an individual contributor that combines deep technical insight with market savvy to advise senior Engineering management and Product Management staff and leadership on significant competitive differences that may influence product direction. The candidate will also work with field account teams and customers or prospects to connect technical differentiation to enhanced business value through presentations and written communication.

  
  
• Product Designer (ref #D2LPD)

  Product Designers are responsible for taking requirements from Product Management and refining and translating them into detailed functional specifications that support the overall product strategy. The Product Designers will work with clients, partners, as well as stakeholders from several business units to ensure functionality meets the needs of our targeted markets.

  
  
• Product Evangelist (ref #D2LPE)

  The Product Evangelist provides product line support for program strategies, sales readiness and channel support. This position requires close interaction with technical product managers as well as the marketing department and sales management team to promote and drive usage of our key products. The Product Evangelist will be responsible for converting technical positioning into key market messages and coordinating resources required to ensure successful product launches into our target markets. They will play a key role in being the voice of Desire2Learn externally to our clients and the industry as a whole – demonstrating our commitment to improving teaching and learning and showcasing our innovative and progressive approach to serving our markets.

  
  
• Quality Assurance Analyst (ref #D2LQAA)

  Quality Assurance Analysts help improve and maintain product and process quality. They apply proven analytical and problem-solving skills to help validate implementation of products against functional and technical specifications and assist other members of the Product Team through careful testing.

  
  
• Quality Assurance Developer (ref #D2LQAD)

  Quality Assurance Developers (QA Developers) improve and maintain product and process quality. They apply proven analytical and problem-solving skills to help validate implementation of products against functional and technical requirements. QA Developers are highly technical, with a deep and practical understanding of software architecture, standards and code. They write applications to test and verify product quality and isolate problems down to the code level. Successful candidates will use an appropriate mix of automated and manual testing to accomplish their objectives. QA Developers work with minimal supervision with latitude for independent action and decision.

  
  
• Senior Product Designer (ref #D2LSPD)

  Product Designers are responsible for taking requirements from Product Management and refining and translating them into detailed functional specifications that support the overall product strategy. The Product Designers will work with clients, partners, as well as stakeholders from several business units to ensure functionality meets the needs of our targeted markets.

  
  
• Senior Quality Assurance Analyst (ref #D2LSQA)

  We are looking for experienced candidates to perform a wide variety of technical Quality Assurance assignments under minimal supervision, with latitude for independent action and decision. The Quality Assurance Analyst helps improve and maintain product and process quality.

  
  
• Senior Quality Assurance Analyst - Mobile(ref #D2LSQAAM)

  Quality Assurance Analysts help improve and maintain product and process quality. They apply proven analytical and problem-solving skills to help validate implementation of products against functional and technical specifications and assist other members of the Product Team through careful testing. They will work closely with employees from other functions, including Development, Product Support, Product Management and Project Management. QA Analysts work under minimal supervisions with latitude for independent action and decision.

  
  
• Senior Software Developer (ref #D2LSDS)

  We are looking for experienced software developers to help create and improve our suite of advanced communication and collaboration tools for e-Learning. Successful individuals possess keen design and programming skills and a love of coding.

  
  
• Senior Software Developer - Cloud Computing (ref #D2LSSDC)

  We are looking for a rock star developer to build the next-generation cloud platform for Desire2Learn's teaching and learning solutions. Become a part of an incredible software engineering team and get a chance to work with some of the brightest minds in Canada.Have you ever wondered how to evacuate the City of Toronto in one hour? Or how to hitch a ride on an asteroid to a nearby planet? If these are the types of problems you think you can solve, we would love to hear about the technology challenges you have faced and overcome already.How about inventing the next social networking paradigm? Or hacking the most scalable NoSQL Map-Reduce architecture out there? If you see yourself competing and defending your technical design in front of your peers and are looking for an amazing and fun workplace, join Desire2Learn's Product Development division.Be prepared for the toughest interview of your career!

  
  
• Senior Software Developer - Mobile (ref #D2LSSDM)

  We are looking for experienced software developers to help create and improve our mobile solutions for e-Learning. Successful individuals possess keen design and programming skills and a love of coding.

  
  
• Software Developer (ref #D2LSD)

  We are looking for savvy, experienced software developers to help create and improve our suite of advanced communication and collaboration tools for e-Learning. We want leading-edge people who intrinsically understand social applications and the power of the network effect, how to use the web as a platform and the technology behind it all.

  
  
• Mobile Software Developer (ref #D2LSDM)

  Mobile software developers write code on leading edge mobile platforms. They design, implement, test, and support software produced by the mobile team and used by millions of users worldwide. They work with development managers, product managers, architects, quality assurance testing specialists, and system administrators with the objective of delivering cutting edge user experiences across a wide range of mobile devices and smartphones.

  
  
• Technical Product Manager (ref #D2LTPM)

  The Technical Product Manager (TPM) is responsible for defining market requirements and packaging appropriate features into product releases. The position involves close interaction with other Product Managers, Product Designers, Development Leads, Product Architects, and key customers.

  
  
• Usability Data Analyst (ref #D2LUS)

  The Usability Data Analyst will work across product teams to develop and deliver a strategy to leverage large-scale data sets to understand and model user behaviour. They will provide research support at all phases of the design process. To drive integration of research findings, the Usability Data Analyst will develop written summaries and suggest design alternatives.

  
  

Professional Services:
• Business Development Representative (ref #D2LBDR)

  The Business Development Representative will the support Learning & Creative Services business to establish strategic priorities for the revenue growth and market expansion. The primary focus will be establishing new client relationships in adjacent markets, along with maintaining and growing business within existing clientele. This includes establishing near and short term plans in conjunction with the management team to achieve the company's goals while creating a strong value based brand with the client base. We are looking for a creative business person interested in market research, customer relationship management, go to market activity, and creative development.

  
  
• Courseware Developer (ref #D2LCD)

  Develops web-based content based on provided curriculum, for use online, and generally within an eLearning environment.

  
  
• Implementation Consultant (ref #D2LIC)

  As part of the Implementation and Customization Team in Desire2Learn Global Services, the Implementation Consultant provides technical leadership in the successful implementation of Desire2Learn solutions. The role has responsibilities that traverse a broad spectrum of technical, business, and project accountabilities including: requirements facilitation, business analysis, technical solution design, and solution implementation. Implementation Consultants work on both Pre Sales and Post Sales projects. They work closely with Project Managers, Clients, Sales, Product Development and Solutions Architects. This is a very project-oriented role and most of the tasks completed in this role would be considered billable. Travel may be required.

  
  
• Instructional Designer (ref #D2LID)

  We are looking for an energetic Instructional Designer to work with our internal teams to put all their skills to the test in driving leading edge course development. Diversity of projects is part of the opportunity for our own staff looking to publish courses to share with peers for Professional Development purposes.

  
  
• Intermediate Software Developer - Professional Services (ref #D2LICC)

  As part of the Professional Services Organization, the Intermediate Software Developer - Professional Services will work closely with Consultants and Project Managers to design and develop technical solutions to meet client's business needs. The Intermediate Developer may be required to participate in client facing design assessments, feedback cycles and user acceptance testing. Projects will vary, but may include conversion utilities, ecommerce applications, systems integration, and other custom solutions.

  
  
• Manager, Project Management Services (ref #D2LPMSM)

  The Manager, Project Management Services will be a motivated leader with a track record of success in building and maturing a client-facing Project Management Organization. They are energized in an environment of rapid growth and foster a culture of execution and accountability. The Manager, Project Management Services will be part of the leadership team within Desire2Learn's Implementation and Customization Services and will help shape and execute a strategic vision to build Desire2Learn's client project delivery expertise.

  
  
• Multimedia Specialist (ref #D2LMMS)

  Desire2Learn is home to the finest eLearning system. The Learning and Creative Services team within Desire2Learn helps clients realize their full educational potential. As a Multimedia Specialist, you will develop interactive environments from start to finish while incorporating our clients' unique challenges, objectives and culture. You will work directly with clients along with other specialists at Desire2Learn to create a sophisticated and influential experience.

  
  
• Quality Assurance Analyst - Customization(ref #D2LQAAC)

  The Quality Assurance Analyst will work with the Customization Team to help validate the delivery of products against functional and technical specifications. The Quality Assurance Analyst will also be responsible for contributing to the development of standards and policies within a rapidly growing department.

  
  
• Senior Software Developer - Professional Services (ref #D2LSCU)

  As part of the Professional Services Organization, the Senior Software Developer - Professional Services will work closely with Consultants and Project Managers to design and develop technical solutions to meet client's business needs. The Senior Software Developer – Professional Services may be required to participate in client facing design assessments, feedback cycles and user acceptance testing. Projects will vary, but may include conversion utilities, ecommerce applications, systems integration, and other custom solutions.

  
  
• Senior Implementation Consultant (ref #D2LSIC)

  As part of the Implementation and Customization Team in Desire2Learn Global Services, the Implementation Consultant provides technical leadership in the successful implementation of Desire2Learn solutions. The role has responsibilities that traverse a broad spectrum of technical, business, and project accountabilities including: requirements facilitation, business analysis, technical solution design, and solution implementation.

  
  
• Senior Project Manager (ref #D2LSPM)

  The Project Manager, working as part of the Project Management team within Professional Services, will oversee the planning, implementation and tracking multiple simultaneous client projects from initiation through closure, including accountability for project scope, budget, and schedule.

  
  
• Solutions Architect (ref #D2LSAR)

  The Solutions Architect has responsibility for obtaining business and technical requirements to further the development of holistic Desire2Learn solutions designed to address identified needs across multiple industry verticals. Based on those requirements, the architect will envision a solution, identify gaps and provide recommendations to product development, services and partners, ultimately translating the design into an executable solution. The solution architect understands the big picture, business functions and the strategic goals that the new solution must address, knowing when to apply creativity, business acumen and industry best practices to a given problem.

  
  
• Technical Account Manager (ref #D2LTAM)

  The Technical Account Manager must have a deep understanding of their customer's development and production environment, as well as their business challenges and objectives to provide escalation management and technical solutions to their designated accounts.

  
  
• Trainer (ref #D2LTRN)

  Come bring your talents to a growing organization! We are looking for a Training Specialist to join our Professional Services Organization and help our clients maximize their success with Desire2Learn technology. Roles in Professional Services are designed with flexibility in mind, drawing on the strengths of individuals on the team to meet the needs of our clients. In addition to training clients on how to use the latest and greatest technology from Desire2Learn, our clients also look to the training team to provide them with guidance on best practices in leveraging the technology in a very practical way. Innovation and entrepreneurship are not limited to R&D at Desire2Learn. Our client facing Professional Services team is constantly looking for new ways to help our clients achieve success. We expect all our team members to carry that passionate enthusiasm with them in everything they do.

  
  
• Web Developer (ref #D2LWD)

  Come bring your talents to a growing organization! We are looking for an experienced Web Developer to join our dynamic environment where you will work in a team atmosphere, taking responsibility for building a wide range of web applications and websites. This is a collaborative working environment where you will be expected to contribute your ideas on how to build robust solutions that meet the needs of our clients.

  
  

SaaS Operations:
• SaaS System Administrator (ref #D2LSSA)

  The main responsibility of the SaaS System Administrator is advanced server and application administration, design, key project deliverables and leadership in our mission critical datacenters. These mixed mode Windows/Linux environments are designed for high-availability and performance and are the critical infrastructure from which the Desire2Learn SaaS offering is based. You will be part of a team of highly experienced IT professionals responsible for delivering the world class Learning Suite of Desire2Learn products to millions of students and education institutions around the world. We're currently looking for two SaaS System Administrators. One role will have a focus on Windows, VMWare and Load Balancing administration and the other role will be more focused on Microsoft SQL administration.

  
  

Sales & Marketing:
• Client Recruitment Specialist (ref #D2LCRS)

  The Client Recruitment Specialist is responsible for promoting Desire2Learn Products/Services, establishing customer relationships, and providing qualified, motivated leads to the Sales teams. As a key member of the marketing team, the successful candidate will have in-depth knowledge of the company's solutions, competition, and a keen interest in the eLearning industry. The primary market focus is the education sector. We are looking for an energetic, polished individual with exceptional communication skills and a talent for relationship building. The successful candidate will gain expertise in accurately capturing and qualifying leads, effectively managing a sales pipeline, and achieving quarterly revenue targets.

  
  
• Corporate Sales Executive (ref #D2LCSE)

  As a Desire2Learn Corporate Sales Executive you will be responsible for meeting and exceeding sales objectives within our Corporate markets. We are looking for a high performance individual who has a proven track record of exceeding sales targets, and excels at managing the entire sales cycle with new clients. Strong proven skills in relationship building, teamwork, solution selling methodology, and the ability to deliver effective presentations are required. A high degree of self-motivation and commitment to excellence will help ensure success.

  
  
• Director of Sales, K-12 (ref #D2LDSK12)

  The Director, K-12 Sales will lead all sales activity for new client business in K-12 in North America. The candidate will be a highly knowledgeable and capable senior sales leader with a proven track record of selling high-value complex solutions to the K-12 vertical. They will be a senior member of the sales organization and an active participant in defining overall strategy and direction to rapidly grow the business. The candidate will spend the majority of their time building and mentoring a team, developing and cultivating prospects, moving them through the sales process, closing new business and building and managing substantive relationships with key industry partners and associations in our core markets. The Director will possess a deep working knowledge of the North American K-12 vertical and have significant expertise in building, leading and managing successful sales operations at a senior level. The individual will be expected to understand value drivers, solution offering, company differentiators, competitors and work closely with industry and marketing resources to ensure the K-12 sales organization is supported with all necessary enablers to ensure success.

  
  
• Director of Sales, Webcasting (ref #D2LDSW)

  The Director of Sales, Webcasting (DSW) will lead all sales activity for new client business for the Webcasting Product Line. The will be a highly knowledgeable and capable senior sales leader with a proven track record of selling high-value complex solutions to the Education, Corporate, Healthcare and Government verticals. You will be a senior member of the sales organization and an active participant in defining overall strategy and direction for the Webcasting Product Line

  
  
• Director, Higher Education Sales (ref #D2LDHES)

  The Director, Higher Education Sales will lead all sales activity for new client business in Higher Education in North America. The candidate will be a highly knowledgeable and capable senior sales leader with a proven track record of selling high-value complex solutions to the Higher Education vertical. They will be a senior member of the sales organization and an active participant in defining overall strategy and direction to rapidly grow the business.

  The candidate will spend the majority of their time building and mentoring a team, developing and cultivating prospects, moving them through the sales process, closing new business and building and managing substantive relationships with key industry partners and associations in our core markets.

  
  
• Director, Marketing Communications (ref #D2LDMC)

  The Director, Marketing Communications is responsible for the ongoing development and implementation of the Marketing Communications Strategy and Plan. As a key member of the marketing team, the successful candidate will oversee the development of goals with associated implementation plans/activities to execute a comprehensive marketing communications approach for communicating Desire2Learn solutions across all vertical markets.

  
  
• Director, Marketing Operations (ref #D2LDMO)

  The Director of Marketing Operations will be responsible for the oversight, development and management of key marketing processes, particularly those with a high dependence on cross-functional teams. This would include the management and administration of sales support tools and related items, the annual and quarterly planning and reporting process, budget development/management as well as ongoing metric development, reporting, program measurement/ROI, and continuous improvement. This role will also develop plans for and provide operational management of all Marketing related systems such as the Marketing Automation System MAS and the marketing component of CRM including the development and management of measures, processes, data integrity, reporting and day-to-day management. The ideal candidate will have significant experience in Marketing Operations including Marketing Automation Systems, CRM systems, plan development, reporting, and ROI analysis.

  
  
• Director, North American Account Management (ref #D2LDNAM)

  The Director, North American Account Management will be tasked with building and managing a world-class Account Management team. They will oversee Account Management operations across multiple verticals and create a tight partnership with the rest of the Sales organization. The ideal candidate will be a proven leader and motivator with demonstrated success in establishing, managing and growing key client relationships.

  
  
• Director, Vertical Industry Marketing (ref #D2LDVIM)

  The Director, Vertical Industry Marketing is responsible for leading a key team and for developing the strategy and associated business plans to build Desire2Learn business in each of the key vertical industry markets identified.

  
  
• Event Coordinator (ref #D2LEC)

  The event coordinator will be focused on planning entire events including all aspects of pre-planning, site selection, on-site, and post-planning activities. The planning and coordinating activities will apply to tradeshows, conferences, roadshows, roundtables, user group events and other events as required. The event coordinator should be highly organized, able to manage several time sensitive priorities at once and most of all, have a passion for special event management!

  
  
• Global Alliance Manager (ref #D2LGAM)

  The Global Alliance Manager will be responsible for leading Desire2Learn's 'key' partner relationships. Key job functions will include qualifying the strategic and tactical business and product opportunities, the creation and maintenance of a joint partner business plan, and the ongoing leadership and coordination of the 'virtual' teams of people required to turn these relationships into sustainable growth business for Desire2Learn.

  
  
• Inside Business Development Representative (ref #D2LIBDR)

  The Inside Business Development Representative is responsible for the development of new Sales Opportunities in the Education sector. Using professional sales techniques, the Inside Business Development Representative will establish customer relationships and promote the Desire2Learn Product Suite. The Inside Business Development Representative will spend the majority of his/her time developing and cultivating new potential customers, moving them through the sales process, and transitioning the account to senior sales executives.

  
  
• Marketing Manager, K-12 Education (ref #D2LMMKE)

  The Marketing Manager, K-12 Education, is responsible for the ongoing development and implementation of the Marketing Strategy and Plan for the K-12 sector. As a key member of the marketing team, the successful candidate will be the go-to person and will have primary responsibility for driving rapid adoption of Desire2Learn Products/Services in the K-12 sector to meet sales goals and corporate objectives.

  
  
• Marketing Specialist (ref #D2LMS)

  Creates, develops, and implements marketing activities to maximize awareness of Desire2Learn brand, products and services, resulting in lead generation and ultimately sales.

  
  
• Sales Enablement (ref #D2LSEA)

  The Sales Enablement Analyst role will play a pivotal cross-functional role serving as the bridge between Desire2Learn's marketing, solutions, talent development and sales organizations. The role will focus on what information and tools the Global Sales Team needs to perform. Working closely with Marketing, Solution SME's (Subject Matter Experts), Sales and Sales Management to identify gaps on sales information received and putting a plan in place to rectify. This role will not be creating content but accountable to find gaps in the content received.

  
  
• Senior Account Manager, K-12 (ref #D2LSAAK12)

  The Senior Account Manager (K-12) will manage all client relationships within a specific educational vertical (K-12). Our ideal candidate will be responsible for maintaining high levels of client satisfaction, identifying opportunities to sell the client additional products and services, achieving sales targets for additional products and will be accountable for securing client renewals.

  
  
• Senior Account Manager, Higher Education (ref #D2LSAMHE)

  The Account Manager will manage client relationships for Higher Education clients. Our ideal candidate will be responsible for maintaining high levels of client satisfaction, identifying opportunities to sell the client additional products and services, achieving sales targets for additional products and will be accountable for securing client renewals. They will require the skills to evaluate our current client's eLearning strategy to create a joint business plan with the client in order to move the Desire2Learn relationship towards a higher level of loyalty and revenue generation. As the central point of contact for the client the Account Manager will be required to build and maintain an excellent working relationship, work towards becoming a trusted advisor for the client, identify, engage and coordinate necessary Desire2Learn resources supporting your client accounts, ensure all contractual obligations are mutually agreed upon and met, communicate product updates and changes to existing clients, communicate client comments and requests to development team and/or management, work is primarily done over the phone and by email, with occasional travel required (users conferences and client site visits)

  
  
• Senior Enterprise Sales Executive - For Profit Education(ref #D2LSEFP)

  As a Desire2Learn Senior Enterprise Sales Executive you will be responsible for meeting and exceeding sales objectives for an assigned territory by promoting and selling the Desire2Learn product suite through professional sales techniques. We are looking for a highly knowledgeable and capable senior sales individual with a proven track record of selling high-value complex solutions to the Education, Corporate and Government industry. The SESE must possess an in depth knowledge of the For Profit Education industry. The SESE will spend the majority of his/her time in field developing and cultivating prospects, moving them through the sales process and closing new business.

  
  
• Senior Enterprise Sales Executive - Webcasting (ref #D2LSESEW)

  As a Desire2Learn Senior Enterprise Sales Executive you will be responsible for meeting and exceeding sales objectives for an assigned territory by promoting and selling the Desire2Learn product suite through professional sales techniques. We are looking for a highly knowledgeable and capable senior sales individual with a proven track record of selling high-value complex solutions to the Education, Corporate and Government industry. The SESE must possess an in depth knowledge of the Higher Education industry, K-12 is an added bonus. The SESE will spend the majority of his/her time in field developing and cultivating prospects, moving them through the sales process and closing new business.

  
  
• Senior Public Relations & Communications Specialist (ref #D2LSPRS)

  The Senior Public Relations & Communications Specialist will be responsible for the development and management of the public relations strategy, plan and day-to-day activities to aggressively promote the Desire2Learn brand across vertical sectors and geographies around the globe. As a key member of the marketing team, the successful candidate will use formal, informal and social media channels to convey the Desire2Learn story and work to promote the brand, drive rapid awareness as well as demand generation through a variety of mediums targeted to select audiences as required around the globe.

  
  
• Services Marketing Specialist (ref #D2LSMS)

  The Services Marketing Specialist will be responsible for supporting and executing the go-to-market strategy for assigned service offerings. The successful candidate will identify market opportunities and craft the services messaging and positioning for target market segments. Attention to detail and an eye for quality, along with the ability to grasp and translate technical product and services capabilities into benefits will be crucial. The candidate will be the expert in both the service offering and their buyers - how they buy and their buying criteria, and will transfer that knowledge both internally and externally through a wide range of mediums. The candidate will champion the Desire2Learn products and services with knowledge, passion and energy both internally and to the market.

  
  
• Technical Solutions Engineer (ref #D2LTSE)

  As a Desire2Learn Technical Solutions Engineer you will be a point person to comprehensively present our solutions to prospects and clients. You will work closely with sales to develop proposals, discuss business problems, gather requirements, explain the solution value proposition, and facilitate technical demonstrations culminating in the successful closure of sales to clients. Your deep technical skills combined with well polished highly energetic presentation skills, will ensure potential clients are receptive to your understanding of their needs and challenges, as well your recommendations on implementing best practices. An ability to understand the customer's needs, think quickly on your feet and paint a vision of how we will provide solutions to meet their specific needs will make you an asset to our organization and a valued resource to our clients.